This article originally appeared in The Facts.
Local companies and individuals have been discovering Sam and Denise Urick’s uncommon approach to business. Their company, DSTech Solutions helps businesses grow, they do house calls for people with technical needs, and maintain a 24/7 on-call emergency technical service. Part IT service company, business consulting firm, training house and marketing firm, Sam and Denise have assembled a team with an impressive combination of skill and experience in all these areas. However, they look at these as just part of an overall effort to help people meet challenges and flourish, whether at home or with their business.
As Sam says, “On one level, we provide services like PC Repair, network admin, data security and backup systems, website design, computer training and tutoring (both house calls for individuals and for businesses), and more. But beyond that level, our focus is on your larger needs, like helping you accomplish what you need or improving your company’s bottom line.”
Sam and Denise have led major projects for companies like Wells Fargo, American Express, governmental departments, and more. They have also helped grow small businesses and have worked with many non-profit organizations. But in all of these projects, their approach has been the same: treating others like family. Denise says, “We believe in treating others as we would be treated, enjoy helping them, and doing good in the world.”
For Sam and Denise this ethic translates into concrete business terms. Rather than giving a client the minimum service or product they might need, their focus is always on the big picture — thinking as a partner or an advocate for their client or their client’s business. They ask things like, “Is this really what my client needs, given their overall strategy?” or, “What is my client trying to accomplish, and how can we help them do that cheaper, more effectively, or more quickly?”
The diverse skill set of the rest of the partners Sam and Denise have assembled at DSTech Solutions allow this multi-pronged approach. It’s no wonder that business owners and clients often express surprise at their honesty, loyalty, work ethic and expertise.
Sam gives an overview of their process, “We prefer not to just focus on technology. For example, we can use automation to lower costs, improve sales and marketing, and more. Our services can let your company do far more with its people and resources than you could otherwise. We look at your success as a measure of ours.”
Local businesses planning projects, in need of employee training, or simply looking for ways to expand their efficiency and growth can contact Sam and Denise. Individuals needing technical services or in-home tutoring will also find the couple highly professional and responsive. Their website is www.dstechsolutions.com.
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